Recently, I have been delivering training with the management team of one of my clients as we have just designed and created a new appraisal system for their workforce. One of the points I was keen to make was that the appraisal is a space where you need to listen to the employee; it’s their appraisal, let them do the majority of the talking. This led me to think about how we listen to people. Are we actively listening and does this come across during meetings?
If you want to improve on this important skill which will have an impact on how well you carry out your job, the following information on the Mind Tools website is really helpful and worth a browse.